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STRATEGIC HUMAN RESOURCE MANAGEMENT IN
THE HOSPITALITY AND CULINARY INDUSTRY:
AN IN-DEPTH EXPLORATION
ABSTRACT Poster
RESEARCH BACKGROUND
The food and beverage (F&B) industry in Hong Kong is of great importance, but it
is currently encountering significant challenges due to a shortage of labor. This
decline in the labor market can be attributed to various factors, including changes in
immigration patterns and the lasting impact of the COVID-19 pandemic. As a result,
Human Resources Management (HRM) within the F&B industry is facing difficulties in
YAM LOK HIM recruiting and engaging staff effectively, further aggravating the labor shortage issue.
BA (Hons) in Culinary Arts and METHODOLOGY
Management This study collected quantitative data from 215 participants and analyzed it using Excel
Department of Hospitality and Business and SPSS software. The analysis focused on the impact of long working hours on
Management personal life, fatigue, exhaustion, and increased stress among employees.
FINDINGS
OBJECTIVES The findings will help employers understand the causes of the labor shortage in the
F&B industry and enable HRM professionals to develop effective solutions to enhance
employee motivation.
Aims
1. To investigate the impact of factors ABOUT THE INVESTIGATOR
such as long working hours and low
salaries on employee motivation My name is YAM Lok Him, and I am a Year 4 student currently pursuing my studies in
in the F&B industry. The objective Culinary Arts and Management (CAM) and will be graduating soon. Ms Joyce WONG
is to understand how these factors is my FYP supervisor. In terms of my interests, I enjoy engaging in conversations with
influence employees' motivation to others and creating desserts during my leisure time. As a result, I am considering
work in this industry. career paths in the pastry kitchen or the Food and Beverage (F&B) industry, such as a
2. To identify the factors that contribute chef, waiter, or bartender.
to the labor shortage in the F&B
industry. The goal is to uncover the
underlying causes that result in a
scarcity of workers.
3. To propose practical solutions for
HRM and employers to enhance
employee motivation in the F&B
industry. The aim is to improve
employment motivation, address
the long-term labor shortage, and
increase the industry's employment
rate.
48 Student Applied Research Presentations 2024 Student Applied Research Presentations 2024
