Page 125 - Business Development Orientation Binder

4/9/2019

ECIN Standard Operating Procedures

 ECIN will be reviewed at minimum 2x daily
(recommended times – 10:00 am & 3:00 pm).

BIC will :
 Assign all cases that are ‘unassigned’ for facilities without
onsite coverage as per assignment guidelines (next slide).
 Complete all appropriate requests for follow-up for
assigned cases.
 Attach (index) medical documents (e.g., H&P, d/c
Summaries) loaded into ECIN into the current HCHB
patient record.

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ECIN Assignment Guidelines

 Cases must be assigned to the Primary Branch Intake
Coordinator to ensure all ECIN cases are reviewed daily.
 If the Primary BIC is off, covering BIC reviews all cases
assigned to the Primary BIC ECIN worklist.
 For example, M01 –BIC is off Wed, 1/09/19.

Covering BIC does the following:
 Assigns all new cases to the Primary BIC
 Provides follow up for all information requested under the
M01 worklist.
 When the covering BIC is completing a response, the
covering BIC adds his/her name to the case.

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