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concern for staff safety, agency closing, or patient has not had face-to-face visit with certifying
MD).
Discipline is reducing the frequency or duration of visits outside of the original POC
A. POC states 3x/week for 6 weeks, you receive order from MD decrease to 2x/week for 6
weeks
B. POC states 3x/week for 6 weeks, you reach goals week 4 and MD agrees to discontinue
services week 4
Administrative reasons (must always be discussed with your manager who will
guide you and must have MD approval)
A. No face-to-face encounter and certification (Medicare/Medicaid/United Managed
Medicare only)
B. Staff not available in service area
C. Concern for staff safety
3. Notice of Medicare Non-Coverage (NOMNC): Used to inform the patient in advance that
we are no longer billing Medicare. This form must be issued at least 2 calendar days before
discharge date.
Traditional Medicare
A. Ending Medicare billing because Medicare criteria is no longer met (for example: patient
not homebound, care no longer skilled, etc.)
B. Medicare only discharging entire case from VNSNY
C. Dually eligible patients - consider if services are necessary and can be billed under
secondary insurance (remember to issue ABN)
Managed Medicare
A. Authorization ending/denied
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