Page 679 - ACFE Fraud Reports 2009_2020
P. 679

Parties to Whom

               Whistleblowers Report
                                                          FIG. 13  To whom did whistleblowers initially report?
               In approximately 33% of cases where a tip was
               made, the whistleblowers did not use a formal   Direct supervisor
               reporting mechanism. Instead, they reported                                            28%
               their suspicions directly to supervisors, investi-
               gators, or other interested persons. Identifying   Other
               how often whistleblowers tend to report fraud to                                       15%
               various parties can help organizations answer   Fraud investigation team
               several important questions. Who should be
               trained to handle a complaint if they receive one?                                     14%
               How likely are whistleblowers to report outside   Internal audit
               of the organization? How should complaints                                             12%
               lodged outside a formal reporting mechanism be
               recorded and escalated? Figure 13 indicates that   Executive
               whistleblowers are most likely to report fraud                                          11%
               to their direct supervisors, yet many will go to   Coworker
               other parties, such as fraud investigation teams,
               human resources, or their coworkers. Therefore,                                        10%
               it is important to provide all staff with guidance   Law enforcement or regulator
               on how fraud allegations should be responded to                                         7%
               and escalated.
                                                           Owner
               It is also noteworthy that 7% of reports were                                           7%
               made directly to law enforcement or regulators,
               instead of internally, which is something most or-  Board or audit committee
               ganizations would hope to avoid. This illustrates                                       6%
               the importance of training staff on how and why   Human resources
               they should report fraud internally.
                                                                                                       6%
                                                           In-house counsel
                            TOP THREE                                                                  4%
                      Parties whistleblowers               External audit
                            reported to                                                                1%


                  Direct supervisor           28%

                  Fraud investigation team     14%

                  Internal audit               12%















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