Page 36 - Learner Guide - BSBCMM201 - Communicate in the workplace.doc

Communicate in the workplace

The style and format of the workplace documents can follow the below standards:

• Australian Standards
• Legislation
• Organisational policies and procedures
• Specific work standards
• Standards set by your workgroup
• Organisational template

4.3 Communicating visually

Communication that is seen rather than heard or read is known as visual
communication. Visual communication is used in almost all places in the form of
signs, diagrams, plans, drawings, slogans, photos, videos etc. Visual messages are
kept alone or combined with written or verbal communication

Visual communication is the best method to explain critical and hazardous
situations. These are short, simple and efficient. Visual signs play a vital role especially
when there is a language barrier between the sender and receiver. While using
visual communication, the receiver must:

• recognise the image
• understand the information
• understand how to apply the knowledge

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