Page 34 - Learner Guide - BSBCMM201 - Communicate in the workplace.doc

Communicate in the workplace

 Forms and checklists

Workplaces use different forms and checklists to collect information. Forms and
checklists are either saved permanently or can be used as a guide to write other
documents. Form or checklist must be completed to ensure consistency and
completeness of a task.

All sections must be filled as per the instructions and left over sections must be filled
as not applicable or n/a. Rules that need to be followed while filling the forms and
checklists are:

• print neatly
• always use a pen
• spell correctly
• use correct grammar
• avoid internet slang and abbreviations
• read all instructions carefully
• read the form or checklist before starting to fill it

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