Page 29 - Learner Guide - BSBCMM201 - Communicate in the workplace.doc

Communicate in the workplace

d) Is there an organisational standard or template required? - The organisational
standard or template will determine the format that need to be used. Few
organisations will also have templates for easy access.

 Draft

Once the planning is done, all the information must be gathered and sequenced in
a logical order. The logical sequence may explain the priority or may explain the
step-wise process. Once gathered and sequenced, write the first version. This is
called as a draft.

Once the draft is prepared, check whether the relevant information is written
correctly. Also check and remove the information that is irrelevant or repeated. The
information must be sequenced correctly which forms the basic structure for writing.
Now the draft can be finalized either in a single go or can go for several drafts to
finalize.

 Editing and checking

Editing and checking provides a professional finish. Mistakes in written
communication will divert the reader and project the organisation in a negative
way. The written communication must be checked for spelling, punctuation and
grammar.

The information provided must be polite and courteous. If needed, the written
communication must be run through different eyes for feedback. Using a checklist
for editing and checking the document is always helpful.

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