Page 37 - مراقبة_merged_Neat4فنادق ثان

Quality and Food Safety Management in Food
Service Industry

quality revolution is considered as the completion, or perfection
of the industrial revolution. The major developments include
the establishment of inspection departments, the advent of
quality control departments, the development of quality
assurance departments and the current proliferation of total
quality management departments.

There are 9 levels of quality management:
1. Quality Inspection
2. Quality control
3. Total quality control
4. Quality assurance
5. Total quality management
6. Benchmarking
7. The international organization for standardization (ISO)
8. The hazard analysis critical control points (HACCP)
9. Six sigma

2-4-1 Quality Inspection
The success of any quality assurance/ quality control

program depends mainly on an effective inspection program
with a philosophy that the earlier a defect or nonconformity is
detected, the more the organization can save.