Page 41 - مراقبة_merged_Neat4فنادق ثان

Quality and Food Safety Management in Food
Service Industry

management and is often involved in implementing and
maintaining theme”.

The quality circle have many advantages, since it involves
employees in the problem solving, this increase the knowledge
and skills of employees, it helps them to derive a sense of
achievement, a feeling of self-esteem, feeling of being
respected, a sense of belonging more to the organization and it
generates a greater sense of motivation amongst employees.

2-4-4 Quality Assurance (QA)
A definition of quality assurance was agreed upon by

various quality experts as: all those planned and systematic
actions necessary to provide adequate confidence that a product
or service will satisfy given needs or given requirements for
quality.

Quality assurance means to assure quality in a product so
that a customer can buy and use it for a long time with
confidence and satisfaction.

Quality assurance is responsibility of every one working
in the operation, both management and staff, work together for
the real boss, the customers. He determined quality assurance