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Quality and Food Safety Management in Food
Service Industry

policy which objects to: complete standard in the
implementation of standards, total commitment to measuring
performance, commitment of time and money to the quality
assurance program and total support for the quality assurance
director and the committee.

Quality assurance contains all those planned and
systematic actions required to provide adequate confidence that
a product or service will satisfy given requirements for quality.
(Using additional features such as quality manual, quality audit
and statistical process control).

Quality assurance defined as “an activity of providing
evidence to establish confidence that quality requirements will
be met. Quality assurance is sometimes the name of a
department concerned with many quality management
activities”.

Quality assurance is a process oriented to guaranteeing
that the quality of a product or a service meets some
predetermined standard. Quality assurance makes no
assumptions about the quality of competing products or service.
The aim in quality assurance is to ensure that a product or
service is fit for the market.