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Quality and Food Safety Management in Food
                       Service Industry

Step1: Identify potential food safety hazards
Biological –
Chemical –
Physical
Step2: Identify critical control points (CCPs)

        Time/Temperature -Cooking, cooling, reheating, holding
        - Personal hygiene - Cross-contamination
Step3: Establish control procedures
Time –
PH –
Water activity –
Temperature
Step4: Establish monitoring procedures
Visual observation –
Chemical measurements –
Sensory evaluations –
Physical measurements
Step5: Establish corrective action
        Identify the person responsible - Correct the cause of the
        problem - Maintain records of corrective action taken
Step6: Establish procedures to verify that the HACCP process
       is working
Step7: Establish effective record-keeping
        Temperature logs - Copies of flow charts - Corrective
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