Page 33 - DB Crisis Management Guide

Major Crime – In Store or On Our Property

The following guidelines follow Department of Homeland Security guidance on active shooter incidents. These
incidents generally share the following characteristics:

 Victims are selected at random.
 The event is unpredictable and evolves quickly.
 Law enforcement is usually required to end an active shooter situation.

ACTIVE SHOOTER RESPONSE
EVACUATE
 Know where available exits are located and have an escape path in mind.
 Leave your belongings behind.
 Keep your hands visible.
 Utilize preset rally points if possible to account for all Team Members.

HIDE OUT
 Hide in an area out of the shooter’s view.
 Block entry to your hiding place and if possible lock the doors.
 Silence your cell phone/pager.

TAKE ACTION
 As a LAST resort and ONLY when your life is in danger.
 Attempt to incapacitate the shooter.
 Act with physical aggression and throw items at the Active Shooter.

CALL 911 WHEN IT IS SAFE TO DO SO

WHEN LAW ENFORCEMENT ARRIVES
 Remain calm and follow instructions.
 Put down any items in your hands (bags, jackets).
 Keep your hands visible at all times; raise hands and spread fingers.
 Avoid quick movements toward officers such as holding onto them for safety.
 Avoid pointing, screaming or yelling.
 Do not stop to ask officers for help or directions when evacuating.

WHAT YOU SHOULD TELL 911 OR LAW ENFORCEMENT AT THE SCENE
 Location of the active shooter, number of shooters, if known, and physical description of the shooter(s).
 Number and types of weapons held by the shooter(s).
 Number, location and condition of potential victims.

AFTER THE INCIDENT
 Try to remain calm.
 Account for all Team Members.
 Call your ROD/ROM.
 The ROD/ROM will notify the Crisis Hotline and the Crisis Team will be activated.

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