Page 66 - DB Crisis Management Guide

Alcohol

Serving alcohol is a privilege, and we are expected to safely and responsibly serve it to our Guests.

IF YOU RECEIVE AN INQUIRY/INFORMATION REGARDING AN ALLEGED INCIDENT...
 If you receive an inquiry from anyone asking questions about an alleged incident, inform him/her that
you are not the right person to speak with. Take his/her number and contact your ROD/ROM.
 The ROD/ROM will contact the Crisis Hotline and the Crisis Team will be activated.

 Do not provide any information, copies of checks, etc., without specific direction from Legal.
 The Crisis Team will cooperate with authorities, launch an independent investigation and will provide
direction on next steps.

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