Page 84 - AA 2018_11

balance of experiential technical and
non-technical skills (NTS). It offers
training that maximises the ability of
the crews to enhance their standards
of professionalism and their ability to
perform well under intense pressure.
It’s well known that good
management of NTS – essentially
human factors such as stress, fatigue,
human error, critical decision-making
under time pressure, crew dynamics
and communication – are critical in
achieving optimum performance.
Equally, inadequate management
of NTS continues to be cited as
a primary contributor to serious
incidents and accidents. This is why
the International Civil Aviation
Organization (ICAO) requires aviation
regulators to integrate NTS within
safety management systems (SMS)
and training programs.
The ACE Training Centre The ACE Training Centre knowledge with experiential, skills- of trust when implementing formal
provides fresh insight into the NTS hosts perhaps Australia’s based application. Good NTS training training and assessment. Trainees
performance that must be achieved most advanced Helicopter programs provide tangible and could only fail on a technical
by any operator seeking the high Underwater Escape Training practical tools that you can take away consideration, not an NTS failure.
standards required by aviation to better understand yourself, your As programs have matured, so have
operators. Arguably NTS training (HUET). mark jessop team, and a realistic opportunity to standards and inter-rate reliability
programs reached their peak 10 to apply these new skills. (making sure all check and training
15 years ago and continue to involve In addition, when NTS programs personnel assess to a similar
too much classroom-based, case were first introduced – formerly standard). Put simply, in the past,
study-driven generic discussions. known as crew resource management you could fly a simulator task within
While this style of training is a good (CRM) or team resource management technical limits, use some profanities
start, it is not adequate to bridge (TRM) – they warranted a degree to belittle the first officer, and still not
the gap between attitudes and

84 AUSTRALIAN AVIATION