Page 108 - R2P Front Desk Manual v1

i. Type in the 5-digit CPT code (obtained from the patient’s Daily Notes)
and hit Search. The Code and Code Description will populate, which you
will click to select and highlight in yellow. Click Ok.

ii. Click the blue + icon to enter a second CPT code.
1. If there are more than two CPT codes in the Daily Note(s), ask the
PT which codes they anticipate using most frequently.
b. Enter the total number of Units (visits) the clinic is requesting divided between
the two CPT codes. For example, if requesting 12 total visits, enter 6 units for the
first CPT code and 6 units for the second CPT code.
c. Enter the desired Start Date.
i. The online portal will only allow you to enter a date 3 DAYS (not business
days) prior to the current date. If you are unable to request the
authorization within the allowable time frame, then you will be able to type
a Comment (in a later section) to request the retro start date. Because
there is no guarantee that CareFirst will backdate the request, the rule of
thumb is to complete the request within 3 days following the
evaluation.
d. Enter the estimated End Date. Set the date 1-2 weeks longer than anticipated to
account for potential illness, vacation, change in treatment frequency, etc.

7. Enter Diagnosis Codes, beginning with the primary diagnosis. To add a diagnosis code,
copy and paste from the patient’s chart into the Diagnosis Code / Description box, and
click on the description when it populates. Hit the blue + icon to add additional codes.

8. In the Provider Information box, select Rehab 2 Perform for Provider Name. For
Practitioner Name, select the name of the primary treating PT. Click Next.

Last Update: 7/10/19