Page 110 - R2P Front Desk Manual v1
P. 110
14. A confirmation page will show Request Submitted date and time, ID # (Authorization #),
and Status of the submission.
15. Update the appropriate clinic’s Authorization Log in Google Drive with the
Authorization # (ID #) and Date Submitted.
The My WorkList tab under Prior Auth/Notifications will list all recent authorization requests.
The Status will show Draft, Pending-Review, or Approved. Requests are usually updated within
1-3 business days.
1. Once a submission shows Approved, click the ID # to view the approval details.
2. The Procedures, Services, and Supplies Requested box will show the Authorization
Requested Information and Medical Decision information. The Medical Decision section
will outline the # of Approved Units, Denied Units, Start Date, and End Date.
3. Update the Authorization Log and the patient’s WebPT chart to reflect authorization.
Last Update: 7/10/19
