Page 59 - R2P Front Desk Manual v1

On-Site Store Payment Processing

1. All products purchased from the on-site store at each clinic will be recorded in the
specified store receipt book.
a. Each item should be listed with quantity, size, and color noted.
i. For clothing items, indicate men’s or women’s sizing.
2. Items purchased will be sub-totaled, tax will be totaled, and then the final total listed.
a. Tax MUST be written as a separate line item for auditing purposes.
3. Fill in the patient’s/purchaser’s name, date the sale was made and payment received,
initials of the person who sold the product, and indicate payment method as cash, check
(write check number), or credit card (write last four digits of the credit card number) in
the top section of the receipt.
a. All cash and checks will be placed in daily cash/check bag (black).
b. Credit card receipts will be placed in a separate “R2P Store Receipts” envelope.
4. If a customer requests a receipt, they can be given the top white copy from the receipt
book; the bottom yellow copy must be kept in the receipt book for record.
5. Matt will review the receipt book biweekly to update product inventory.
6. The on-site store should be monitored by Clinic Coordinators and restocked as
necessary.

Last Update: 7/9/19