Page 121 - ICS Siebel 8.1 and Master Template.11.16.15_Neat

ICS Siebel 8.1 and Master Template Overview

Team Name: _____________________________________________

Facilitator: ___________________________________

Activity #1: Master Template
Scenario: Customer wants to pair their new Samsung Galaxy S6 to their new 2016
GMC Terrain.

st
Directions: Using the table provided below, starting with the 1 step to the last
step. Document the process to complete this activity.

Tab Title Next Steps

Inbound Use the AT-AT button to fill in the fields
Tech Fill in the phone info

Abstract Fill in the field for Simple Pair
Email Choose “Simple Bluetooth Pair” and fill
in the fields

Checking for Understanding:
 Take a few minutes to review the steps used to complete this activity.
 Compare your steps with 2 other groups and verify the steps documented are
correct.
 Check with the instructor to for accuracy.
 Use this activity as a resource to assist you as you complete New Hire
training and ABAY.

GM Confidential Page 121 09/25/15