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Model Year 2015 Navigation Training:

NGI, CCR and InTouch

Instructors Guide

Learning Objectives

After completing this module, you will be able to:
 Identify the different types of Navigation systems
 How to operate the voice recognition
 How to save an address
 How to input a destination
 How to cancel navigation routes
 Identifying the tools and resources to assist the customer concern

Intradiem Course #:
1. ICS – 0011a-NGIModel Year 2015 Navigation Training (NH) includes assessment

2. ICS – 0011b-CCRModel Year 2015 Navigation Training (NH) includes assessment
3. ICS - 0011c-InTouch Year 2015 Navigation Training (NH) includes assessment
4. ICS – 0011d- Model Year 2015 Navigation Training Assessment (Enhancement
ONLY)

Module Overview

Topic Training Resources Time Estimate

Navigation Training Overview (classroom)

1. GM Navigation System None 10.minutes
Overview

2. Navigation GM Nav Dis website, GM 35 minutes
Systems/Features Answers, Owner Center

3. Navigation Resources GM Vehicle Brand Websites 40 minutes

4. Navigation Systems and Videos, GM Answers 20 minutes
OnStar
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5. Navigation Manuals GM Vehicle Brand Websites 20 minutes

6. Global Connect (IVH) Global Connect, GM Answers 20 minutes