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PERFORMANCE ANALYSIS

ALDER HEY’S APPROACH multidisciplinary approach which created sufficient

capacity to manage the predicted increases in
Reflecting the Trust’s drive to continue to deliver emergency demand whilst providing enough flexibility
outstanding care, we have again revised our Key to support the elective programme. The Trust’s
Performance Indicators (KPI’s) linked to regulatory capacity and demand predictor ensured hospital
requirements within our Integrated Performance occupancy was developed around optimal levels with
Framework. This has ensured that our KPI’s are fit the ability to flex to accommodate forecast flu cases.
for purpose and set against challenging standards to A revised approach to managing activity across the
support best practice. The Corporate Performance hospital was successfully implemented which ensured
Report has been completely revised to reflect CQC Key patient flow was maximized through the challenging
Lines of Enquiry and developed to reflect increased periods and minimised the number of delays and
accountability and transparency, with a focus on consequent four hour breaches. The whole system
SMART actions being taken to recover the position of approach therefore supported the delivery of all access
any indicator going off track in a timely way. The report standards.
is supported by an electronic business intelligence
system which enables the Divisions to drill down into The Trust continues to review productivity and look at
key financial, operational and clinical metrics at service how the new estate can support safe, effective and
line and even individual patient level. This now forms the efficient delivery of care. Five bespoke programmes
basis of our newly developed monthly Executive review have been developed with a view to focusing on
where each Division leads the discussion and presents quality and patient experience which will support
by exception on areas that require improvement. the optimisation of efficiency and productivity.
These schemes will focus on hospital flow,
PERFORMANCE AGAINST outpatient services, brilliant booking and scheduling,
NATIONAL PRIORITIES comprehensive mental health and models of care; each
being led by a senior manager within the Trust with
The Trust again met all of its access targets in Executive sponsorship.
2017/18. A robust Winter Plan was developed with a

Alder Hey Children’s NHS Foundation Trust 15 Annual Report & Accounts 2017/18