Page 10 - 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1

Concessions

2 Section/Location: Bar 35 Staff Name: Stephen Time: 11:35AM
Question
We stopped by Bar 35 to see what the area was like. Stephen asked if could get us anything. We struck up a conversation with him. He was very friendly
and easy to talk to. You could sense he was enjoying his day.
3 Section/Location: 112 Pretzel Hastings Staff Name: Ingrid Time: 1:38PM
We went to Pretzel Hastings (suggested by an usher) to try the new Leinenkugel Anniversary Dog. The line was long and slow moving. Ingrid was great, she
explained what was in the dog and said that it was a hot seller. As we left she told us to, "Enjoy the game."
Supervisor Comments
1 Section/Location: 118 Hungry Howie's Staff Name: Claire Time: 11:24AM
There was no line as Ms. Shopper approached the counter. Claire asked how she could help. Ms. Shopper ordered a cheese pizza. It was served quickly
and it was warm. It was tasty. The service was efficient.
2 Section/Location: 117 Super E Cheese Staff Name: Anastasia Time: 11:27AM
Ms. Shopper approached the stand, there were no customers at the time. Ms. Shopper ordered a water. She paid cash for the water and received the
correct change. The staff member that was assisting, informed Ms. Shopper that he needed to take the cap off the bottle of water. Both staff members
were very friendly.
3 Section/Location: 138 Condiment counter Time: 11:42AM
The napkin holder on the condiment counter was not secured down, it had become dislodged. It appeared to Ms. Shopper that the condiment counter is
not strong enough to handle all the fans that tend to use it.
4 Section/Location: 104 Hop Cat Staff Name: Joya Time: 1:54PM
Ms. Shopper approached the Hop Cat counter. Ms. Shopper purchased the cracked fries. She received the cracked fries and dipping sauce. They were very
hot and tasty. The sauce seemed to be a little "soupy". They would order them again, because they are so good.

Woodward Avenue Travel (for client use only) Page 15 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1 - Concessions