Page 6 - 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1

Concessions

This 2017 2016 Variance
Question
Shop Y-T-D Final to 2016
1 Rate the team members in their friendliness, professionalism and efficiency. 3.25 3.25 3.44 (0.19)
Rate the new food venues or items at Ford Field:
-Hop Cat at105/106, BBQ Nachos: Available at Streats of Detroit at Sections 112, 124, 130, 223, and 238,
Slows Section 115 and 133, Leiny Dog at Sections 105 and 215.
2 -Bud Light Party Zone Section 238/239, The Blitz (formally The Breadstick) 3.00 3.00 3.19 (0.19)
-Pretzels House Made Belgian Style: Pretzel Hastings at Section 105.
-Shock Top Bratwursts: Pole Town Sausage at Sections 103 and 120
-If children are in the shop, try the Kids Meals served at the Streats of Detroit 112, 126, 217, 244.

3 Rate the quality of the food in flavor and presentation. 2.75 2.75 3.13 (0.38)
4 Rate the portion sizes of the food. Were the portions adequate? 3.25 3.25 3.31 (0.06)

5 Rate the cleanliness of the condiment stands. Were they orderly and well stocked? 2.75 2.75 3.06 (0.31)
Were the fans in the concession lines or condiment area negatively commenting on the service, prices or
6 3.00 3.00 3.13 (0.13)
food quality?
Rate the Rocket Man beer sales staff level of efficiency and their professionalism (did they give you the
7 3.00 3.00 3.13 (0.13)
correct change)?
8 Were you served beer after the third quarter? 3.00 3.00 3.06 (0.06)

9 Were you able to buy more than 2 beers at a time? 3.00 3.00 3.13 (0.13)
Did you notice any guests who were clearly intoxicated, yet able to continue buying alcohol? Anyone
10 3.00 3.00 3.06 (0.06)
underage? Sign up for the Designated Driver program at Guest Services and redeem a free soda voucher.
11 Did you see a Rocket Man beer vendor in the stands after the end of the 3rd Quarter? 3.00 3.00 3.06 (0.06)
Visit the Corner Bar and Grille (Sec 224), The Blitz or Social Gathering Space at Gate D (Sec 128/129 ) and rate
12 3.00 3.00 3.31 (0.31)
the food and experience.
Overall score 3.00 3.00 3.17 (0.17)

Woodward Avenue Travel (for client use only) Page 11 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1 - Concessions