Page 9 - 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1

Concessions

Shopper 3
Question
1 Section/Location: Pride Plaza Staff Name: Dimitri Time: 11:45AM
Dimitri was very professional and ready to help. She made my bloody mary quick and all of the toppings that went inside (tomato, olive, pepperoncini, beef
stick, pickle) were delicious. After she helped each guest, I heard her say "Enjoy the game".
2 Section/Location: 122 Bar 35 Staff Name: Emily Time: 2:17PM
Emily was very friendly and seemed to be in a cheery mood. Mr. and Mrs. Shopper each ordered a beer and she ID'ed us and said she ID's anyone who
appears to be under 30.
3 Section/Location: 122 Hungry Howie's Time: 2:35PM
As we approached Section 122 Hungry Howie's we didn't wait because the line was extremely long. Guests were complaining in line that they didn't think
they would get back to their seat for the start of the second half.
4 Section/Location: 226 Streats of Detroit Staff Name: Sean Young Time: 3:26PM
Mrs. Shopper tried to order a beer after the start of the 4th quarter. Before approaching the counter, I heard numerous guests asking for beer and the
employees were adamantly saying "No Beer". When it was my turn, I ordered a pretzel twist and beer from Sean. Sean proceeded to tell me that they
were no longer serving beer. I then asked for a Mountain Dew. Another co-worker next to Sean asked if I would like a Souvenir size cup, trying to get me
to upsize. I thanked him and ordered a regular size.
5 Section/Location: 226 Big Boy Staff Name: Couldn't read Time: 3:05PM
There were only a few guests in front of me and the line moved rather quickly; couldn't read the employees nametag that assisted me, as it was turned
around. He was very friendly and efficient. The Big Boy sandwich and fries were delicious!
Shopper 4

1 Section/Location: The Corner Bar & Grille Staff Name: Nick Time: 11:32AM
Nick was a very friendly bartender. He welcomed us to The Corner Bar and asked what he could get for us. We told him that we were just exploring and he
explained to us that it was recently renovated.

Woodward Avenue Travel (for client use only) Page 14 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1 - Concessions