Page 22 - 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1

First Aid

Shopper 3
Question
1 Section/Location: EMT's Time: 12:30PM
Ms. Shopper noticed two EMT's in the main area available for assistance. They had a wheelchair that they were pushing in case of an emergency.

2 Section/Location: First Aid 224/225 Staff Name: Sherrie Time: 1:23PM
No one else was in the First Aid area during my encounter. When I entered the room, Sherrie greeted me and asked how she could help. I told her that I needed a
band-aid, to which she asked me why I needed it. I told her that I had a blister. She took down my name and wrote down my complaint in a log book. I received
the band-aid and put it on in front of her.
3 Section/Location: First Aid 224/225 Time: 1:23PM
It appears that there are a decent amount of First Aid stations, as the few that I glanced in were quiet and no one was waiting. Great job of putting the first aid
stations by guest service counters. I noticed the flag hanging from the ceiling by section 224/225 but didn't notice the station. I asked the guest service counter
and they pointed me right across the aisle way.
Shopper 4
1 Section/Location: Pride Plaza Time: 10:45AM
At the entrance of Pride Plaza we saw 2 ambulances and 4 EMTs.
2 Section/Location: First Aid 133 Staff Name: Jeffrey Time: 11:20 AM
I went into first aid with a headache. Jeffrey was funny and professional. He asked if I wanted Motrin or aspirin. He then asked me if I had eaten anything? He took
my name , handed me the Motrin and told me to grab a water and have a great day.
3 Section/Location: First Aid 110 Staff Name: Ruth Time: 1:45PM
I went in to get a band aid. Ruth greeted us at the door and asked how she could help. She handed me a band aid and gave me one for the road. She was very
friendly.

Woodward Avenue Travel (for client use only) Page 41 2017, SEPT 24 - LIONS VS FALCONS - SHOP 1 - First Aid