Page 23 - Fleet
P. 23
Whilst at the incident: Key Points:
• Do not admit liability: the insurers will decide who is responsible for the Incidents need to be reported same-day - claims reported later than this
incident. Avoid making an apology at the scene. Any statements you make cost more.
may be used in evidence against you.
Have a think what caused the incident?
• Exchange Details: please complete the card in full and pass to the third
• 90% of incidents are due to a distracted driver
party. If there is more than one other vehicle involved, please complete
• What distracts you whilst driving?
as many cards as required.
• Gather Information: details of any vehicles involved, weather conditions Do you look around for potential hazards when returning to a parked
and vehicle occupants. If safe to do so, take photographs of the scene and vehicle?
any damage to vehicles. • 70% of HSS incidents are at low speed whilst manoeuvring, usually just
after the driver has returned to the vehicle.
• Complete all sections on the page: tear off the right hand side of the card
and exchange your details with any third parties involved.
• Contact the HSS Accident Management Support Service on 08009
172 712
Useful Information: Before Leaving:
If there are any injuries, call the emergency services immediately on 999
1. Have HSS insurance details been provided to any third parties?
Call the police to the vehicle incident if: 2. Has the third party provided their contact and insurance details to the HSS
• Any vehicle involved in the incident is blocking the road Driver?
• Anyone suspects a driver of being intoxicated with drink or drugs 3. Have the details of all witnesses been obtained?
• Anyone suspects a potential fraud or ‘crash for cash’ 4. Have photographs of any vehicle damage been taken?
5. Has the HSS Accident Management Support Service been contacted?
