Page 75 - DGHR PR REPORT - MAY 2024

5/24/24, 3:17 PM DGHR approves grievances and complaints system within Dubai's military departments
promptly address conflicts and settle issues and disagreements that satisfy all parties involved.
Additionally, member requests will be processed according to the department's internal procedures,
ensuring that the grievance or complaint remains within the professional and objective boundaries
by respecting others on the essence of the grievance or complaint.
Dubai Government Human Recourses Department stated that the establishment of grievances and
complaints system in the Dubai military departments comes as part of its relentless efforts to
improve job satisfaction, guarantee the stability of members' working environments, and safeguard
their employment rights as outlined by the current relevant laws. The department emphasised that
this move will help improve overall governance and streamline the entire grievance process from
application submission to final decision, guaranteeing a seamless experience for all parties
concerned and boosting administrative efficacy.
Recently, the department unveiled the ‘Military Legal Inquiries Platform,' a pioneering digital portal
dedicated to military human resources legislation. The platform offers a broad range of services,
including the ability to respond to legal inquiries related to military human resources legislation. One
of its major goals is to facilitate communication among specialists and submit their opinions on legal
matters in an objective manner.

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