Page 12 - UNIFONIC PR REPORT MAY 2024

5/16/24, 10:14 AM Unifonic is bringing Conversational AI to the UAE at Seamless Middle East 2024 | MENAFN.COM
positive impact of automated support on customer service.

Amid the fast-paced evolution of communication technologies, Unifonic’s customer
engagement platform empowers brands to build connections effortlessly and instantly with

customers across various channels. It helps companies leverage advanced technologies and

a robust integration ecosystem for personalised omnichannel customer journeys.

The company offers unique services that go beyond the usual boundaries, creating a
customized communication system that enhances the relationship between brands and

customers. Furthermore, Unifonic's participation in Seamless Middle East 2024, with its focus

on Conversational Marketing Automation and Customer Support Automation, underscores its
proficiency in advanced customer engagement strategies that rely on strong SaaS integration

and state-of-the-art technologies.

Unifonic’s participation in Seamless Middle East 2024, one of the region’s largest events

focusing on payments, fintech, retail, and ecommerce innovations, highlights its key role as an
innovator and leader in AI-powered communications. The event commenced on May 14,

2024, at Dubai World Trade Center (DWTC) and will run until May 16, 2024.

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