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Why It Works audience and improve the overall • The charity has raised in excess
mission of Right as Rain. She tries of $15,000 and helped people
Dale used Facebook and a to responds to every comment on in a variety of crises: from survi-
blog that she created herself to Facebook herself. vors of natural disasters to peo-
spread the word about Right as ple fighting personal illness and
Rain. She posts photos of the The logo by Jim Keller at injury. More than 300 people
arts and crafts to promote sales. Langton Cherubino Group have made crafts and donated
The organization focuses on one embraces the joie de vivre of proceeds to Right as Rain.
recipient at a time and uses the Gene Kelly’s exuberant dance
power of social networking to from Singin’ in the Rain. It cap- • Right as Rain won the 2011
build a community of artisans and tures the nonprofit’s name and Communicator Award for
craftspeople to create the art and perfectly illustrates the hope and Excellence in design.
an ever-growing network of “rain- creativity that is instilled in Right
makers,” who support the benefi- as Rain. Rain can be destructive, Takeaway Tip
ciary by purchasing the artwork. or even just cause a bad day,
Dale often reaches out to her net- but with an umbrella and playful Use Facebook and blogs to engage your
work in online conversations seek- attitude, the figure dancing on audience in back-and-forth dialogues about
ing their advice and feedback on the logo has turned something real issues and you will build a loyal base for
core issues such as who should negative into a happy moment. your organization. When users contact you,
be the next recipient as well as be sure to give a personal response; this
more rudimentary ones such as Success Metrics increases the engagement of your fans and
previewing videos and testing pro- supporters and ultimately builds up the com-
motional methods. Dale has built • Right as Rain built a network of munity for your endeavor.
an impressive network by effec- more than 2,100 Facebook fans
tively using these crowdsourc- in less than two years.
ing techniques that engage her
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