Page 80 - The Big Book of Business Quotations: Over 1,400 of the Smartest Things Ever Said about Making Money - PDFDrive.com
P. 80
Customer service is not a department, it’s everyone’s job.
—Anonymous
We don’t want to push our ideas on to customers, we simply want to make what
they want.
—Laura Ashley, fashion designer
Make a customer, not a sale.
—Katherine Barchetti, founder of K. Barchetti Shops, Pittsburgh
If you wish to prosper, let your customer prosper.
—Frederic Bastiat, French liberal theorist, legislator, and political economist
Loyal customers, they don’t just come back, they don’t simply recommend you,
they insist that their friends do business with you.
—Chip Bell, founder of Chip Bell Group
