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REFERENCES254

              100 Rickards, T. Creativity and Problem-solving at Work (Aldershot: Gower
                     Publishing, 1997)

              101 Information from Swatch company website, www.swatch-
                     shop.co.uk/accesscollection.htm

              102 Osborn, A. Applied Imagination (New York: Charles Scribner’s Sons, 3rd revised
                     edition, 1963)

              103 Kelley, T. The Art of Innovation – Lessons in Creativity from IDEO, America’s
                    Leading Design Firm (London: HarperCollins Business, 2002)

              104 Ibid.
              105 Buzan, A. Use Your Head (London: Ariel Books, 1974)
              106 Sutton, R. Weird Ideas That Work – 111⁄2 ways to promote, manage and sustain

                    innovation (London: Allen Lane, The Penguin Press, 2002)

              107 www.si.edu/lemelson/centerpieces/iap/inventors_edi.html

              108 ‘At last, an (almost) indestructible book children can really get their teeth into,’
                    The Times, 29 May 2004

              109 Pentland, B. Process Grammars: a generative approach to process redesign,
                     draft paper posted at http://ccs.mit.edu/papers/CCSWP178/ccswp178.html

              110 Rogers, B. Seize the Future for Your Business – using imagination to power
                    growth (London: International Thomson Business Press, 1998)

              111 www.designmuseum.org/designerex/craig-johnston.htm
              112 Hargadon, A. and Sutton, R. ‘Building an Innovation Factory,’ in Harvard

                    Business Review on Innovation (Boston: Harvard Business School Press, 2001)
              113 Kelley, T. The Art of Innovation – Lessons in Creativity from IDEO, America’s

                    Leading Design Firm (London: HarperCollins Business, 2002)
              114 Chun, J. ‘Theory of Creativity,’ Entrepreneur, October 1997
              115 Smit, T. eden (London: Corgi, 2002)
              116 De Bono, E. Lateral Thinking (London: Penguin Books, 1990)
              117 Steiner, R. My First Break – How Entrepreneurs Get Started (London: News

                     International, 1998)
              118 Grossman, S. ‘Releasing problem-solving energies,’ Training and Development

                    Journal 38, pp 94–8, 1984
              119 Sources: Lemelson Center website, including

                    www.si.edu/lemelson/centerpieces/iap/inventors_edi.html; Baldwin, N. Edison:
                    Inventing the Century (Chicago: University of Chicago Press, 2001); Clark, R.
                    Edison – The man who made the future (London: Macdonalds and Jane’s
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              120 Sources: Steiner, R. My First Break – How Entrepreneurs Get Started (London:
                    News International, 1998); ‘Will India fall for the charm of King Cobra?’ The
                    Observer, 18 January 2004; www.startups.co.uk; BBC News
                     Online:http://news.bbc.co.uk/1/hi/in_depth/business/2003/small_business;
                     Cobra Beer website: www.cobrabeer.com; Article 13: www.article13.com

              121 Jeff Bezos’ speech to the Commonwealth Club of California, 27 July 1998,
                     posted at www.commonwealthclub.org

              122 Ibid.

              123 Ibid.
              124 Kotha, S. ‘Competing on the Internet: The Case of Amazon.com,’ European

                    Management Journal, Vol 16, No 2, 1998, pp 212–22
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