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index
accidental product developer 122–3 164–6, 171, 175–6, 182, 185, 217,
accuracy 178–9 229–30, 235, 237
adapt 115, 116, 236 Bhide, Amar 228
added-value advantage 179 big-money model 217, 228, 235
Adidas 30, 83 big four industry-level checklist 111, 116
advertising 33, 52, 54, 183 bigger picture approach 14–15, 178–9
Albrecht, Karl 64–5, 67 Bilimoria, Karan 15, 159–63, 168, 178,
Alexander, Stephania 126 181, 183, 187–8, 219–20, 224–5,
Allen, Paul 41 228, 231, 239
Altair 41 bionics 111, 139, 145–7, 238
Amazon.com 8, 13, 57–61, 65, 72, 98, Birch, Paul 148
Birdseye, Clarence 137
118, 164–6, 175–6, 229–30, 237 Black, Andrew 233
ambition (type/scale) 185–7 ‘blame-storming’ 221
American Airlines 122, 206 Block, Zenas 239
analogical thinking 3, 208 blocks to implementation 4
identifying (techniques) 15, 220–7
approach to success 104–7 overcoming (examples) 235–9
mental workout 14, 111, 123, 136–47 overcoming (principles) 16, 227–34
analysis 6, 9–12, 178 types of 211–20
Ansoff Matrix 124–5 Bloomberg, Michael 76, 77, 93, 201
approval, gaining 24–5 Blu-tack 150
Archimedes 107 Blue Ribbon Sports 31, 33
Ardent Record Company 204 Boas, Helena 6
Arkansas Aviation 205 Bodas 6, 24
asset parsimony 16, 227, 228–30, 235 Body Shop 10, 74, 96, 164, 182, 188,
assumption reversal 111, 148, 150–2 218–19, 220
attribute analysis 128 Boo.com 8, 216, 229, 230, 235
book retailing 22, 59–61, 65, 94, 118
Baldwin, Jerry 173 see also Amazon.com
Band-Aids 82, 122 bootlegging 20–1, 99–100, 181
Barker, Jill 151, 186 bootstrap financing 105, 228
Barnes, Steve 83 Borders Group Inc. 59
Barnes and Noble 59 boundary-examination technique 72,
Basadur, Min 7–8 86–9, 133, 150, 237–8
BASIC 41 boundary-hopping technique 13, 72,
Baylis, Trevor 11, 17, 23, 25, 97, 183 89–97, 116, 124
Beecham, Sinclair 126, 187 Bowerman, Bill 30, 31, 32, 181–2
Bell, Alexander Graham 154, 213–14 Bowker, Gordon 173
‘bent-pipe’architecture 100 brainstorming 111–13, 117, 124, 132–5
Berlusconi, Veronica 190 force-field analysis 225–6
Berol 127–8 reverse 15, 221–5
Bertelsmann 65 brands 33, 88–9, 181–2, 196, 217
Bertiger, Barry and Karen 99 Branson, Richard 188, 228
Best Friends Pet Resorts and Salons 95, Bravissimo 180, 219
BRC 200
142
Betfair 232–3
Bezos, Jeff 13, 57–61, 65, 69, 72, 94, 98,