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REFERENCES256

153 ‘Internet Securities, Gary G. Mueller (MBA , 94)’ posted at HBS Bulletin online:
www.alumni.hbs.edu/bulletin/1998/april/mueller.html/1998/april/mueller.html

154 Sources: Academy of Achievement, interview with Frederick W. Smith on 23 May
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Fedex – a chronicle of achievements, posted at www.sri.com; ‘Fred Smith’s
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success: Federal Express and its renegade creator,’ Journal of Business
Leadership, 2000–2001, posted at www.anbf.org

155 Academy of Achievement, op. cit.
156 Ibid.
157 Ibid.
158 Ibid.
159 Ibid.
160 Posted at www.fedex.com
161 Levitt, T. ‘Creativity is not enough,’ Harvard Business Review, May/June 1963
162 World Vision Award for Development Initiative 1991, posted at

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163 ‘An entrepreneur’s story – growing a digitally networked organisation with

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164 Fielding, R. ‘Technology pioneer still fighting,’ Computing, 1 November 2002
165 Flatow, I. They all laughed . . . (New York: HarperCollins, 1992)
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168 World Vision Award for Development Initiative 1991, posted at
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171 IKEA’s value statement, Testament of a Furniture Dealer
172 www.ikea.com
173 ‘A bookstore by any other name,’ speech by Jeff Bezos to the Commonwealth
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176 Miller, K. L. ‘Hitting The Wall At Boo,’ Newsweek, 17 July 2000
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