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Conclusion:	Where	Do	We	Go	from	Here?

There	are	three	layers	of	takeaways	from	this	book.

At	the	surface	layer,	I	hope	this	book	has	presented	you	with	some	useful	tactics
around	building	a	sales	team	in	a	scalable,	predictable	way.	I	hope	that	my
anecdotes	provide	a	blueprint	for	how	you	can	effectively	hire,	train,	and
manage	a	high-performing	sales	team.	I	hope	that	you	appreciate	the	power	of
executing	an	inbound	selling	model	and	empowering	your	organization	with	a
culture	of	experimentation.	I	hope,	too,	that	you	understand	the	competitive
advantage	that	can	be	unleashed	for	your	business	with	the	proper	adoption	of
sales	technology,	benefiting	both	your	salespeople	and	your	customers.

Beneath	the	surface,	I	hope	this	book	has	inspired	you	to	challenge	the	norm	as
you	scale	sales.	I	prefaced	almost	every	anecdote	with	a	word	of	caution	that	the
tactics	discussed	worked	in	our	context,	but	may	not	work	in	yours.	Constantly
seek	out	the	latest,	best	practices;	study	the	sales	strategies	of	the	most
successful	companies.	However,	appreciate	how	your	buyer	context	is	special.
Only	apply	the	strategies	that	are	relevant	to	your	team	and	product.	Challenge
the	norm	in	the	areas	in	which	you	are	unique.	Innovate.	Share	your	learnings.
Contribute	to	the	field	of	sales.

That	leads	us	to	the	final	layer.	At	its	core,	I	have	an	aspirational	hope	and	dream
that	this	book	contributes	to	a	foundation	of	new	sales	philosophies	that
fundamentally	change	the	sales	field.	An	evolution	such	as	this	has	not	happened
in	quite	some	time,	and	it	is	much	needed.	Let	me	explain.

For	decades,	thought	leaders	in	both	academia	and	the	business	community	have
cast	doubt	on	the	notion	that	sales	and	sales	leadership	skills	can	be	taught.	It	is
difficult—almost	impossible—to	find	a	major	in	sales.	And	yet,	effective	sales
execution	is	arguably	one	of	the	most	important	drivers	of	company	success.
Despite	the	current	lack	of	formal	training	programs,	I	am	optimistic	about	the
future.	In	the	past	year,	I	have	been	approached	by	at	least	a	dozen	leaders	in	the
academic	and	business	communities	looking	to	challenge	the	status	quo	and
assemble	a	formal	curriculum	in	sales.	I	hope	more	influencers	embrace	these
efforts	in	the	years	to	come.

The	best	and	brightest	students	graduating	from	top	universities	have,	for	many
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