Page 13 - Mosaic Annual Report 2015-16
P. 13
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WHAT CLIENTS SAY ABOUT US
Communicating and getting feedback from our clients and families is very important in order
to continually improve our services. At Mosaic we are extremely proud of the work we do with
our clients and constantly receive positive performance feedback.
“G ood team “Team members are very “M y observations and
members, good good, and exceed all experience are that the
service, and expectations. Excursions team members are very
good access to and activities are well good. The team members
community.” planned and very good.” and carers exceed all
expectations. Excursions
CLIENT FAMILY MEMBER and all activities are
exceptional, there are
“B ecause they have helped me even overseas trips
out where others have failed, involved.”
Mosaic has excelled.”
FAMILY MEMBER
CLIENT
“T hey do an excellent job and “B ecause coordinators
take good care of people in their are awesome and
care. Good communication.” support is very good.”
FAMILY MEMBER CLIENT
