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How To Communicate Effectively

Communication is about transmitting information and receiving

feedback. Communication plays a very important part in our service

delivery.

Excellent Communication Skills has the following benefits:

 Problems are solved in a timely manner

 Builds and maintains good relationships

 Helps avoid procrastination and promotes efficiency

 Good communication skills can reduce misunderstandings, errors,
frustrations and conflicts on a daily basis.

Some Communication Methods:

Verbal & Non-Verbal Communication

-Face to face

-Presentations

-Telephone

-Voice mail

-Video conferencing