Page 22 - 2025 ITS Correspondence Catalogue
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INDIVIDUAL UNITS

                                                    LEVEL 3




                                                                                        THEORY         COST
          LEVEL        UNIT      CREDITS      DESCRIPTION                                 OR            Excl
                                                                                      PRACTICAL        gst pp


                                              Demonstrate and apply product or service
            3        11818 v7        4                                                   Both           $78
                                              knowledge in a service delivery workplace


                                              Apply skills and qualities of a salesperson
            3        11831 v8        6                                                   Both           $87
                                              in a retail or distribution environment

                                              Demonstrate knowledge of alcoholic and
            3        14420 v8        3                                                   Theory         $78
                                              non-alcoholic beverages


                                              Provide café counter service in a
            3        14441 v7        5                                                    Both          $87
                                              hospitality establishment

                                              Demonstrate knowledge of coffee origin
            3        17284 v7        3                                                   Theory         $78
                                              and production

                                              Prepare and present espresso beverages
            3        17288 v8        5                                                   Both           $87
                                              for service


                                              Demonstrate knowledge of culinary
            3        18497 v9        8                                                   Theory         $94
                                              products and terms

                                              Demonstrate knowledge of sleep and
            3        21337 v4        2        sleep management in relation to work       Theory         $78
                                              performance


                                              Provide hospitality sales and service
            3        21853 v6        5                                                    Both          $87
                                              opportunities to customers

                                              Demonstrate knowledge of the
            3        22316 v6        4        management of drug and alcohol-related     Theory         $87
                                              problems in the workplace


                                              Explain the legal definitions and
            3        24996 v3        3        consequences of theft and fraud in a       Theory         $78
                                              retail or distribution environment


                                              Explain practices to detect and reduce
            3        24999 v3        4        staff theft and fraud in a retail or       Theory         $87
                                              distribution environment



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