Page 18 - 2025 ITS Correspondence Catalogue

INDIVIDUAL UNITS

LEVEL 2

THEORY COST
LEVEL UNIT CREDITS DESCRIPTION OR Excl
PRACTICAL gst pp

2 57 v10 2 Provide customer service Both $78

Maintain personal presentation and a
2 62 v10 3 positive attitude in a workplace involving Both $78
customer contact

Practise food safety methods in a food
2 167 v9 4 Both $87
business under supervision

Demonstrate knowledge of diversity in
2 377 v9 2 Theory $78
the workplace

2 1280 v8 2 Use graphics in communication Both $78

2 1294 v8 2 Be interviewed in a formal interview Both $78

Identify support services and resources
2 1827 v9 2 Theory $78
within the community

2 1979 v11 3 Describe employment agreements Theory $78

Write business correspondence for a
2 3488 v7 3 Both $78
workplace

2 3492 v8 3 Write a short report Both $78

Produce a personal targeted CV
2 4252 v9 2 Both $78
(curriculum vitae)

Apply a problem-solving method to a
2 7123 v8 2 Both $78
problem

Communicate in a team or group which
2 9677 v11 3 Both $78
has an objective

2 10781 v7 3 Produce a plan for own future directions Both $78

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