Page 17 - 2025 ITS Correspondence Catalogue

INDIVIDUAL UNITS

LEVEL 1

THEORY COST
LEVEL UNIT CREDITS DESCRIPTION OR Excl
PRACTICAL gst pp

1 56 v9 2 Respond orally to customer enquiries Practical $78

Produce, implement, and reflect on a plan
1 496 v10 3 Theory $78
to improve own personal wellbeing

Demonstrate knowledge of workplace
1 497 v10 3 Theory $78
health and safety requirements

1 504 v8 2 Produce a CV Theory $78

Demonstrate knowledge of management
1 548 v9 3 Theory $78
of alcohol & other drugs

Be interviewed in an informal, one-to-
1 1293 v8 2 Both $78
one, face-to-face interview

Identify and describe basic employment
1 1978 v9 3 rights and responsibilities, and sources of Theory $78
information and assistance

Demonstrate knowledge of and apply
1 3501 v7 2 Both $78
listening techniques

Communicate in a team or group to
1 3503 v7 2 Both $78
CORRESPONDENCE
complete a routine task
1 3483 v8 2 Fill in a form Theory $78

1 4249 v9 3 Describe obligations as an employee Theory $78

1 7120 v7 3 Demonstrate knowledge of note taking Both $78

Demonstrate knowledge of strategies for
1 12348 v5 2 Theory $78
managing own emotions

Interpret and confirm accuracy of
1 24705 v4 2 financial documents for personal financial Theory $78
capability

Produce a balanced budget to manage
1 24709 v5 3 Theory $78
personal finances

INDIVIDUAL UNITS 17