Page 56 - English for Front Office
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• Include details about room service, housekeeping,
and any special services available.
4. Dining Information:
• Mention the hotel's dining options, including
restaurant hours, in-room dining, and any special
promotions.
• Provide menus with clear descriptions of dishes
and pricing.
5. Local Area Guidance:
• Offer personalized recommendations for nearby
attractions, restaurants, and activities based on the
guest's preferences.
• Provide directions and maps to popular
destinations.
6. Communication Channels:
• Inform guests about the various ways they can
contact the front desk or guest services, including
phone numbers, messaging apps, and physical
locations.
7. Wi-Fi Access:
• Explain how guests can access the Wi-Fi network,
including the network name and password.
8. Facility Information:
• Detail the locations and hours of operation for
amenities such as fitness centers, swimming pools,
spa services, and business centers.
9. Emergency Information:
• Highlight emergency exit routes, evacuation
procedures, and the locations of fire extinguishers
and emergency exits.
• Provide contact numbers for medical assistance,
security, and the front desk.
10. Check-Out Instructions:
