Page 17 - Federation magazine: April / May 2017

Support on hand
through Federation
insurance scheme
Did you know the Group Insurance
Critical Illness Scheme includes will be able to provide information and support for as long as
support assistance for you and your needed.
family if submitting a claim?
Where appropriate, they can commission additional services
The service is provided by Red Arc, which such as a home visit by a specialist nurse, counselling or therapy.
specialises in welfare-based services and provide a listening ear,
practical information, and emotional support both for the patient Red Arc also has links with many charities and can often direct
and the family. people to self-help groups that will help them come to terms, and
cope better, with their problem.
Personal nurse advisors are on hand to help guide patients and
their families. They are highly experienced, registered nurses who Home adaptation and special equipment to aid everyday
will tailor the support you need to your particular circumstances. living are other important areas where they can provide guidance.

They are available on the phone in normal business hours, and For more information on the Critical Illness Scheme and Red
Arc contact the Federation office.

CICA claims

If an officer has been assaulted, they l Broken/loose teeth, and

can claim from the Criminal Injuries l Broken ribs.

Compensation Authority (CICA). Other injuries like fractured fingers,

The Government introduced a new a broken hand, ligament damage and

version of the CICA scheme in 2012. dislocation are still eligible for

This means certain injuries are no compensation but only if a ‘continuing

longer classed as being serious enough significant disability’ can be shown.

to warrant a claim through the For psychological injuries there must

scheme. a psychiatric diagnosis.

Examples of physical injuries no More information can be found on

longer in the scheme include: the CICA website where you can also

l Bruising make a claim - https://www.gov.uk/

l Black eyes government/organisations/criminal-

l Minor scarring injuries-compensation-authority

l A broken nose

www.westmidspolfed.com federation April/May 2017 17