Page 14 - 2022 AEO Benefit Guide

After You Enroll
You will receive two ID cards — one for your medical coverage and one for your
prescription coverage. These cards will be mailed to your home address in separate
envelopes, and you will receive the cards within 2–3 weeks. Carry the cards with you
as proof of coverage. Coverage will not be active until your effective date — not the day
you receive the cards. Check your online enrollment confirmation or call the Benefits
Department for your effective date. Your Cigna homepage can be accessed directly
by clicking on the Cigna logos in Benefitfocus.

Using a participating, in-network provider or pharmacy will save you money. To find
a participating provider or pharmacy:
• Visit the provider website: www.mycigna.com, call 1.800.CIGNA24 (24/7/365),
or download the myCigna mobile app to access Cigna providers and a digital
copy of your ID card. Network providers do not vary by plan.
• Visit www.express-scripts.com or download the Express Scripts mobile app to
access Express Scripts pharmacies.
Cigna Dental

At AEO, we’re committed to providing you high-quality dental coverage. We offer
three plans through Cigna for you to choose from, so you can feel good about your
decision. We offer a low-cost DHMO plan*, a Low DPPO plan, and a High DPPO plan.
Whichever plan you choose, you will have access to valuable tools and resources to
help you better manage your oral health — and your overall well-being — all year long.

CIGNA DENTAL High and Low Dental PPOs
Your DPPO plan options are coinsurance plans. When you get a dental service, Cigna
For a complete list of allows your network dentist to charge a certain amount. Then, you pay a percentage
dentists in your area: of that cost. Your plan pays the rest. You can choose any dentist or specialist you want,
and you do not need a referral to visit a specialist. You will typically spend less when
• Visit the directory at
www.myCigna.com you visit a Cigna network dentist because Cigna has negotiated discounted rates with
• Choose Cigna Dental these dentists. You will, however, need to meet a deductible before eligible expenses
Care Access Plus begin to be covered by your plan. There is a calendar year maximum, which is a set
• Call 1.800.CIGNA.24 amount that your plan will pay for your dental claims during the plan year.
to access the automated
Dental Office Locator Dental HMO
Your Cigna Dental Care (DHMO) plan is a co-payment plan. There is no annual
The Cigna network is
constantly growing, so deductible or calendar year plan maximum. When you get a dental service,
please be sure to check Cigna allows your network dentist to charge a certain amount. Then, you pay
the directory often for a fixed portion of that cost, as listed in your Patient Charge Schedule. Your
updates. plan then pays the rest. You’ll need to choose a general dentist from the Cigna
Dental Care Access Plus network, who can refer you to a specialist, if need-
ed. Dependent children can remain with a pediatric network dentist up to
their 13th birthday. You can even change your Cigna Dental Care Access Plus
network general dentist (NGD) anytime. Simply visit www.myCigna.com to
select your NGD, or you can call customer service. Changes made by the 15th
of the month will go into effect the first day of the following month. If you need
an immediate change, customer service can help 24/7.

* Associates will only be eligible to enroll in the Cigna Dental HMO plan if a dentist is in the
HMO network within 25 miles of your home zip code.

12 AMERICAN EAGLE OUTFITTERS, INC.