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Medical Plan Resources
Virtual Care myCigna
Get care whenever and wherever with minor medical and The myCigna® app uses one-touch access, making it easy
behavioral/mental health virtual care. Life is demanding. for you to personalize, organize and access your health
It’s hard to find time to take care of yourself and your information on the go. Available on myCigna:
family members as it is, never mind when one of you isn’t • ID cards. View, print or send ID card information
feeling well. That’s why your health plan through Cigna (front and back) right from your mobile device.
includes access to minor medical and behavioral/mental • Claims. View, search and bookmark claims quickly.
health virtual care.
• Account balances. Instantly access your deductibles,
Whether it’s late at night and your doctor or therapist isn’t out-of-pocket maximums and health fund balances.
available or you just don’t have the time or energy to leave • Cigna Home Delivery Pharmacy. Manage your
the house, you can: prescriptions right from your mobile device.
• Access care from anywhere via video or phone. • Drug search. Look up drugs and compare actual costs
• Get minor medical virtual care 24/7/365 - even on at pharmacies nationwide.
weekends and holidays. • Provider search. Research quality and cost of in-network
• Schedule a behavioral/mental health virtual care doctors, dentists and pharmacies.
appointment online in minutes. • Medical procedure search. Look up common
• Connect with quality board-certified doctors and procedures and compare costs of providers.
pediatricians as well as licensed counselors and • What’s covered? View your plan coverage and details.
psychiatrists. • Health incentives. Track progress toward achieving your
• Have a prescription sent directly to your local pharmacy, goals and awards.
if appropriate. • Health wallet. Organize and manage your health
To connect with an MDLive virtual provider, visit myCigna.com, information and contacts.
locate the “Talk to a doctor or nurse 24/7” callout and You can connect to your important health information on
click “Connect Now”. To locate a Cigna Behavioral Health the go with myCigna. Just download the myCigna app,
provider, visit myCigna.com, go to “Find Care & Costs” and or visit www.myCigna.com from your smartphone.
enter “Virtual counselor” under “Doctor by Type”, or call the
number on the back of your Cigna ID card 24/7.
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