Page 115 - my SUCCESS! my CHOICE

Deepak Gupta my SUCCESS! my CHOICE
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“The only way to sustain and strengthen a relationship is to manage its personal

expectations effectively.”

“Expectations Swap, that we talked earlier, is an excellent tool for work relationships where

expectations are straightforward and knowing them is sufficient to manage the relationship.”

“In personal relationship the expectations are layered and far more complex. They are the

fickle version of the ‘wants’ of conflict management with wings of fantasy. They are

unpredictable, can change rapidly and are not dependent on pragmatism. They are more like

‘wishes’ that can overwhelm us if not managed effectively.”

“Such expectations have stages that I will try to capture in a picture.” He walked to the

whiteboard started to draw.

While Ron was drawing, Dan was wandering into his thought-land, ‘How can Ron do this?

Although this complex subject is new and made him uncomfortable in the beginning, he is now explaining it

like the master who knows it inside out. I will ask him at an appropriate time.’

Ron was finally satisfied after several iterations. He then asked Dan to join him at the board.