Page 25 - my SUCCESS! my CHOICE
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Deepak Gupta my SUCCESS! my CHOICE
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And his final thought was, ‘In the process, I empowered them. Wow! I must do more of this. It feels so good.’
As soon as he reached his desk, he pulled out and booted his laptop. He was surprised as he had
never entered in his notebook at work. ‘But this cannot wait,’ he said to himself. He opened the page
where he had summarized his findings yesterday and added one more sentence.
Dan’s Learnings
What Makes Ron Succeed?
1. The ability to make people feel VALUED. This EMPOWERS them and produces
better decisions/ solutions/ results.
Pleased with himself, Dan went back to work.
The week passed faster than usual. Things were better at home; Betsy was delighted with changed
Dan. So were Dan’s direct reports who were noticing a difference in Dan’s behavior; he had suddenly
become collaborative and being with him was not so taxing! Tom too was noticing this positive change
in Dan and had decided that he will talk to Dan to understand the cause.
Dan had one of the best weeks in memory and was excitedly looking forward to his second meeting
with Ron. The Walmart order was delivered on time. He had written a brief email informing the CEO
and received a sweet thank-you email back almost instantaneously. Mastery function President Bob
Soros, Ron Falcon and Joe Bird too congratulated him on the achievement. He had passed all the
kudos to the team who too were delighted at the successful outcome, especially because of their
personal contribution to resolve the crisis.
Dan’s only regret for the week was his inability to spend time with Tom. He was determined to
correct it and had set a meeting with him on Monday.