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The Define Phase


                          Research Methodology                                                                                                    12%               38%



                                                                                                                                                    Purchase         Donate to
                                                                                                                                                  second-hand        community         6 females
                                                                                                                                                  3+ times per       resources
                                                                                                                                                     year
                          2. Field Research                                                                                                                                            2 males


                                                                                                                                                  62%               50%                30-50 yrs

                          A mixed method pragmatic approach to the field research was taken.                                                      Find donating      Donate to         2+ children
                                                                                                                                                    process           friends &
                                                                                                                                                    difficult          family
                          I conducted 6 interviews with parents and primary caregivers, in the locality
                          of Dublin 24 and Dublin 16, Ireland. The participants consisted of 1 male, and 5

                          females, in the age range of 30-50 and a mixture of full and part-time
                          working parents, and stay-at-home parents.



                          The interviews were designed to be semi-structured with open-ended

                          questions to allow the participants to provide their own stories and emotions,
                          and enable an understanding of problems from their perspective.                                                                            lack of control
                                                                                                                                                                                              uneasiness
                                                                                                                                                           perceptions
                          An online survey of 8 participants was conducted to extract quantitative                                                                                “I’d be aware of recycling
                                                                                                                                                                                 electrical goods but no, is
                          data from the same 6 interviewees, and 2 additional participants. The
                                                                                                                                              “Don’t know why they                   there something
                                                                                                                                              bought them this. It's                dedicated for toys?”
                          rationale for this was to create a participant profile while further support-
                                                                                                                                               not something I feel
                                                                                                                                                like I have a lot of
                          ing and grounding the qualitative data from the interviews with quantitative
                                                                                                                                                  control over”    “There is that part of
                                                                                                                                                                   me that’s like, do they   overwhelm
                          findings from the surveys.                                                                                                              think I have to buy my
                                                                                                                                       self -consciousness          toys secondhand?
                                                                                                                                                                                      “You don't know where
                                                                                                                                                    “I don’t put clothes in             it’s been, and also
                                                                                                                                                      the bin because I    guilt      finding something they
                                                                                                                                                      know they have                      want is hard!”
                                                                                                                                                      somewhere to go.
                                                                                                                                                     Toys? I don’t know”   “The motivating
                                                                                                                                                                         sustainability factor I   stress
                                                                                                                                                                          have learned to like.
                                                                                                                                                   Ambiguous             That you don’t need to
                                                                                                                                                                             buy it new”

                                                                                                                                                                        confusion







                          UX PROCESS | 02 RESEARCH                                                                                                                                                                08
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