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The Deliver Phase


                          Mid Fidelity Prototype






                                                                                                       Homepage         Menu      Donate a Toy
                          From the feedback, an iterated mid fidelity version

                          was then created. It was built using Figma and fo-
                          cused on the 3 key functionalities required for user
                          participation: 1 Knowing how it works, 2 Donating a toy

                          and 3 Reserving a toy. From the low fidelity feedback

                          some iterations were made...



                          Key User Functionality 1 - Donate a Toy                                                                                                                              3

                          1.  100% of participants felt pain points at the toy donation
                              stage when they presumed they could upload multiple

                              toys at once. Action taken: clearer prompts and wording                                                                                                                        2
                              was iterated to reflect 1 toy donation/upload per form.

                          2.  Action taken: A button to allow the user the option to
                              donate more toys has been added to the confirmation

                              page.
                                                                                                                                        1                                         1
                          3.  100% of users chose to fast track by continuing as a
                              guest, so the email page is an important step to provide

                              as an option for those who don’t want to set up an ac-
                              count. Action taken: The school event location has been
                              added to this page so it is closer to related content.

                          4.  Action taken: Content provided for the “How It Works”

                              section on the homepage now allows the user to famil-
                              iarise themselves with how to participate. Placing this
                              on landing page allows the user to be informed from
                              the start.

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                          UX PROCESS | 05 PROTOTYPING                                                                                                                                                             39
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