Page 19 - Process_book_Carla Ann_Lloren

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Chapter 3 Define

Personas

Based on participant interviews, personas were created to further understand the needs and challenges of older adults.
Introverts seem to be in greater need of a design intervention but all have desire to have more meaningful interactions.

Personality: Introvert Personality: In-Between Personality: Extrovert
Mary Connor Claudia
Age: 70 Age: 67 Age: 78
Retired Nurse Retired Businessman Ex-Housewife

No Multiple No Multiple No Multiple
Group Groups Group Groups Group Groups
DEFINE Mary is a retired nurse. She lost her child 2 yrs ago. Connor was a businessman who traveled a lot during Claudia was a housewife for most of her adult life.
BIO & LIFESTYLE
BIO & LIFESTYLE
BIO & LIFESTYLE
She hasn’t finished secondary school. But her day-to-
She goes to church every other day but stays at home
his younger years. Because of this he knows many
most of the time and feels sad. Her day-to-day is
various groups of friends. She lost her husband a year
mundane and repetitive. languages. After his wife died 3 yrs ago, he recently day life is jam-packed with meet-ups amongst
moved to a more remote area to enjoy a more
Independent Thinker, not fan of group think. peaceful life . Being multi-lingual , he keeps himself ago but keeps herself busy by socialising. She has
Has a lot of inner resources: Time, Can Drive, Life occupied by teaching groups and joining some been in all cafes around town. She values having a
Experience volunteer groups. positive mindset.

HOW COPE WITH LONELINESS HOW COPE WITH LONELINESS HOW COPE WITH LONELINESS
Feels not ready to open-up. At home most of the time Puts huge effort when feeling lonely , forces himself Feels lonely at times but keeping themselves busy
and feels sad. Isolates herself most of the time. to reach out /find a group or help others to keep with various activities with different people in a week
sadness at bay. keep the blues away.

NEEDS & CHALLENGES
NEEDS & CHALLENGES NEEDS & CHALLENGES Being socially connected provides me support I
I appreciate my ME time BUT I also desire Using my skills or learning skills to help others fulfills need to keep on going.; In turn I also find
MEANINGFUL connections --- not just to socialize me. I joined some volunteer groups because of this. fulfillment by supporting others.
per se but to connect authentically and do I am enjoying freedom from formal work BUT I love spontaneously helping others and I would
something for others. Helping others gives me sometimes the commitments & social love to do more!
meaning and purpose. expectations of volunteer groups wear me down.

Legend: Low/Less involved with passion/skill

With Passion/skill/expertise