Page 69 - Process_book_Carla Ann_Lloren
P. 69
Chapter 6 Branding & Final Artefact
Brand Introduction
The Reward System
Branding & Final Artefact
INTERACTION CUES
Visible & Accessible
Each engagement to an interaction touchpoint is
equivalent to a heartwarming gratitude card and can
REWARD help older adults accumulate vouchers from partner
Emotionally MEANINGFUL businesses e.g. pharmacies, groceries etc…
satisfying INTERACTIONS
Easy and
Enjoyable to Use

