Page 89 - Sales and Operations Handbook for Managers.pdf
P. 89
UNDERWRITING
Purpose
Audits of the policy application are conducted by the
Underwriting team to ensure accuracy for all
documentation requirements.
Applicability
Guidance on the documents that need to be collected at the
time of the transaction.
Prerequisites
Access to the Underwriting portal
Responsibilities
Sales agent- in charge of collecting all necessary documents
from customers at the time of sale and uploading them to
Insurance pro.
UW Auditors- in charge of auditing the applications for
complete information and ensuring proper document
uploads.
DSM- in charge of doing a review of the applications and
conducting their own review and providing any
coaching to agents.
