Page 9 - Learning and Development SOP Handbook

MONITOR &

EVALUATE COURSES

1 Each January and June, learning paths will be reviewed. These will

incorporate any adjustment to business goals, and be conducted by

all parties involved in the training program

Throughout the year, based on input from various sources,
2 something may highlight a need for adjustment in a training process.

This type of informal evaluation is an ongoing and fluid process, so
the L&D team gathers information from all available sources to make

the necessary adjustments.

Changes in business arise on a regular basis, so based on input from
3 operations, new programs are created, or old training programs are

adjusted to resolve business needs. One Ecosystem is an example of
changes in operational processes that required extensive adjustment

or development of training programs.

Axonify is our learning platform that continually tracks learners’
4 performance on tasks. When activities are mastered, the system

indicates that additional training material needs to be implemented.
This feature allows the L&D team to personalize the skill levels of
learners to the specific learning needs of the business.